Privacy policy.


Privacy Policy for Dufferin Steeles Rehab

At Dufferin Steeles Rehab, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as your name, address, email address, and phone number.

  • Medical Information: including health history, treatment records, and insurance information.

  • Demographic Information: such as age, gender, and occupation.

  • Payment Information: for processing payments and insurance claims.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: to deliver the healthcare services you require.

  • Communication: to communicate with you about appointments, treatments, and administrative matters.

  • Billing and Payments: to process payments and insurance claims.

  • Improving Services: to evaluate and enhance the quality of our services.

  • Legal Compliance: to comply with legal and regulatory requirements.

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: to facilitate the provision of healthcare services.

  • Insurance Providers: for billing and claims processing purposes.

  • Legal Requirements: in response to a subpoena, court order, or other legal obligation.

  • Consent: with your consent or at your direction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards.

5. Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

  • Access your personal information and request corrections if necessary.

  • Withdraw consent to the processing of your personal information, where applicable.

  • Request deletion of your personal information, subject to legal obligations.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dufferin Steeles Rehab
5050 Dufferin Street Unit 104, Toronto, Canada, M3H, 5T5
(647) 313-5000
(647) 866-6379

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Effective Date: 2024/03/27